More Views

HoMedics Shiatsu Neck Massager with Heat


Model: NMS-255-GB

Availability: In stock

Ships in 1-2 business days ?



  • Deep Kneading Shiatsu Massage

  • Soothing Heat

  • Customise Your Experience –Flex handles allow you to control the massage intensity

  • Integrated Controls

  • Removable Washable Cover

  • 2 Year Warranty


Want to get a neck massage from the comfort of your home or office? Here at HoMedics, we understand that neck stiffness can take a toll on your general wellbeing and is usually caused by general wear and tear from bad posture and poor sleeping conditions. Experience the touch of a massage therapist with the HoMedics Shiatsu Neck Massager with Heat. The ergonomic construction makes this massager fit perfectly with the contour of your neck. Perfect for use at home or on the go, this massager is equipped with a more natural touch providing a deep kneading Shiatsu Massage to relax and loosen your tight knots. This massager comes with integrated controls that are simple to use and easy to access. With the HoMedics Shiatsu Neck Massager with Heat, you can experience a new way to enjoy the natural touch of a real massage at home and melt your stress away.

Shiatsu Massage
Inspired by the traditional Japanese form of Shiatsu, the HoMedics Shiatsu Neck Massager uses massage nodes to recreate the circular finger technique that massage therapists use to relieve tight knots and aching muscles.

Anytime, Anywhere
Find relief from built up stress and muscle tension at your house or in the office.

Soothing Heat
Adding heat to a Shiatsu experience intensifies the massage technique by penetrating the warmth deeper into the muscles as they stretch and loosen stiff tendons. For the soothing heat function, simply press the heat button.


Dimensions (cm): L: 26.5 x W: 31 x H: 14
Weight (kg): 1.4
Mains Powered
Power Rating: 36 W
15 minute auto shut-off run-time
2 Year Guarantee



Customer Reviews
HoMedics Shiatsu Neck Massager with Heat is rated 3.8 out of 5 by 30.
Rated 5 out of 5 by from My neck massager Excellent piece of kit so relaxing after use my mum and sister love it so much they are buying one
Date published: 2021-01-06
Rated 5 out of 5 by from It is for my wife it helps her Good product does job
Date published: 2020-11-19
Rated 5 out of 5 by from Gives a good massage and relieves neck muscles Pleased with the product. Has helped neck pain. The heat doesn't really come through unless you use it twice simultaneously. It has a 15 minute max run time and will automatically switch off. Very noisy which is a shame. Bulky but not too heavy.
Date published: 2020-04-29
Rated 5 out of 5 by from Really easy to use and very comfortable I bought a shiatsu back massager which is awesome and has really helped my back, so I bought a neck massager Togo with it and it's just as good
Date published: 2019-12-18
Rated 5 out of 5 by from Sits on my neck great and feels ok Yes ease my neck of pain feels comfortable
Date published: 2019-10-20
Rated 5 out of 5 by from Oooh La La! I am extremely happy with this product! As a lover for massages, this is perfect for anyone who wants to unwind after a long, hard day at work... OR to just relax in the comfort of your own home. This neck massager releases all the knots and tensions in your neck and makes you feel like you're in a world of comfort! I would highly recommend this product for those of all ages... it works wonders.
Date published: 2019-08-08
Rated 5 out of 5 by from What an amazing product I have a lot of trouble with my neck especially in the winter months . I have tried this when I had a achey neck last weekend and what an amazing difference this made . Eased my neck loads and took th3 pain away . Very comfy to wear and love the cu5 off timer
Date published: 2019-08-01
Rated 5 out of 5 by from Handy little gadget. This product is amazing, especially since I have a newborn and my neck is always stiff. It really helps loosen the muscles and makes you feel nice and relaxed. The heat function is a bonus, really makes the massage more enjoyable and the handles to control and target the desired areas is a brilliant idea. I can’t fault it, absolutely love it.
Date published: 2019-08-01
  • y_2021, m_1, d_16, h_17
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.12
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_30
  • loc_en_GB, sid_UK-NMS-255-GB, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_homedics
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 154.21ms
Q & A

I have lost my power lead to my neck massager, what voltage and amps adaptor do I need.

Asked by: Roth
Dear Roth, Thank you for your question. We would kindly ask you to contact us directly on 01732 378 557 or and we will be happy to assist you. Kind Regards, The HoMedics team
Answered by: HoMedics
Date published: 2020-07-13

is there a replacment power cable available for this model?

Asked by: roskoe
Dear roscoe, Thank you for your question. We would kindly ask you to contact us directly on 01732 378 557 or and one of our advisers will be happy to assist. Kind Regards, HoMedics Customer Services
Answered by: Homedics Customer Service
Date published: 2020-02-03

Hi, I see a customer has written " love the fact you can pull to cords at the front to increase the intensity of the massage." Can you explain this aspect further please?

Asked by: girafferider
Dear girafferider, Thank you for your question. This massager is ergonomically designed and fits snugly to the contours of your neck. Each side of the neck massager has a looped handle for you to pull and adjust the massager against your neck. This is great for increasing the intensity of your neck massage, making sure you’re hitting the right spot every time. Kind regards, Team Homedics
Answered by: Homedics Customer Service
Date published: 2019-11-13
  • y_2021, m_1, d_16, h_17CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.12
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_3
  • loc_en_GB, sid_UK-NMS-255-GB, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_homedics
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 107.5ms

Online Support Information